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QUESTIONS & ANSWERS

You can find a lot of important information here. If you have any further questions, please send us a message to hello(at)inaska-swimwear.com

 

THE MOST IMPORTANT APPROACH: LADIES, WE DO NOT ACCEPT DEO TRACKS!

Please make sure that your armpits and skin are clean before trying the bikini tops on. That means no deodorant or cream. It is hardly possible to remove deodorant traces from the textiles afterwards. Simply wiping is not effective and the residues reappear after a short time. Please make sure that the returned goods are absolutely clean and perfect. We cannot refund items with deodorant marks. The article would be unsaleable, which would be annoying for us and for you.

 

HOW DIFFERENT ARE THE DIFFERENT BIKINI TOPS?

We differentiate the bikini tops according to their different hold: the CHILL bikini top with filigree straps and a 4-way back has a light hold and the highest comfort from all tops. This is recommended for light sports such as yoga, Pilates, SUP (although many customers prefer the top for beach volleyball and swimming, this can vary very individually). Another special feature is that your neck is not pressured by any knots closures and you can adjust the length of the straps and the traction (hold). It is suitable for A-C Cup. The FREE bikini top with a double neckholder and fixed T-back already has a very good hold and forms a nice décolleté. It is ideal for A-D cups. The WILD top with a 3 cm wide underbust band and a multiway back ensures a very strong hold and can therefore be used for all sand and water sports. Again, there are no pressure points on the neck. It is suitable for A-E cups. The underbust band is very tight so that the chest has enough support. If you don’t like it too tight in the underbust, we would recommend you to choose one size larger. The PURE model offers high comfort up to E-Cup. It is reversible and adapts perfectly to your style. The low-cut back is elegant and ensures a comfortable fit, without any knots or closures.

 

HOW DO THE DIFFERENT BIKINI PANTS DIFFER?

We differentiate the pants by design, but above all by the amount of fabric that covers the bottom. The FREE bottom with three bands on the side is close to a brazilian cut design and therefore covers the butt least. It has also the deepest cut of the four bottom models, so it is rather a low waist. The CHILL bottom already has a little more material and therefore covers the butt a bit more. The sides are a little wider and the waistband is a little higher. The WILD bottom has a soft, adjustable waistband. This caresses your body. It is a regular cut from the amount of fabric on the butt, but has significantly more fabric on the sides. The adjustable waistband can be worn tight or comfortably, depending on the level of activity. The PURE bottom is our high waist bottom with a comfortable fit. It can be worn high waist and low waist and is the bottom with the most fabric.

 

TRY ON: CAN I TRY INASKA BIKINIS ANYWHERE?

Unfortunately there are no official shops yet. But we are working for the future to be represented in local shops so that you can try on the great bikinis and buy them directly if necessary. Until then, you can find all of our items here in the shop with a 30-day return policy. You can come to our Frankfurt office by arrangement. Here you can touch and try on all products. Just send an email to hello(at)inaska-swimwear.com.

 

AVAILABILITY: WHAT IF AN ARTICLE IS NOT IN STOCK?

If one of your desired items is not in stock, please send us an email to hello(at)inaska-swimwear.com including model, color, size and number as well as your address. We will then check the inventory situation and place your order if the inventory check was positive.

 

SIZE: HOW DO I FIND THE RIGHT SIZE FOR MY INASKA SPORTS BIKINI?

You can find our size chart here. The measurement is as follows: bust width is the circumference of your upper body at the level of the chest (farthest point), underbust width is the circumference of your upper body directly below the bust. The hippline is at the level of the hip bones. You measure the bottom circumference at the widest point of your butt. Our bikinis correspond to German standard sizes. An M is like an M. If you are between two sizes, choose the next larger size. If you are unsure, please contact hello(at)inaska-swimwear.com. We are happy to advise you. Every female body is very individual and can therefore not always match 1:1 with our size chart.

 

MIX & MATCH: CAN I ORDER TOP AND PANTS SEPARATELY?

Of course! Most women do not wear the same clothing size at the top and bottom, and not only measurements decide on the size of the clothes, but other features such as muscle mass, strength of the tissue, body size etc. especially when it comes to swimwear, all parts of your body should be ideally packaged, which is why we make sure that with our bikinis you can order top and bottoms in different sizes, depending on your body type

 

EXCHANGE: HOW DO I PROCEED?

The simplest and fastest for both sides of exchanging is a new order through the shop. We do not offer direct exchanges. For the sake of the environment, we try to use as little paper as possible, which is why you won’t find delivery notes, invoices or pre-printed returns in our packages. For more information on returns, see the next paragraph, ‘Returns’.

 

FREE Returns VIA PAYPAL?

If you make the payment via PayPal, you have the option to get your return costs back via your PayPal account. You can find more information on the official PayPal website and here.

This service only applies to payments made in full via PayPal. All information and terms of use can be found here.

 

RETURNS FROM GERMANY

If you have ordered from Germany via our website, you can easily go to our return portal: https://inaska.shipping-portal.com. There you enter the tracking number you received from SendCloud by email after sending your order, as well as your zip code. You can find both in the mail that announced your delivery. Please note that you have to provide a phone number for questions from the shipping service provider. This will only be used for the purpose of your return and will not be passed on to third parties. Please pay attention to the return period of max. 30 days.

 

If you do not want to use the return portal, you can simply send your order back to us by insured shipping:

H.S. FASHION Logistics

c / o INASKA

Fuggerstrasse 20

49479 Ibbenbüren

Germany

 

After we have checked the return for flawless quality, you will receive your money back from us using the same payment method that you used for your order. This can take 7-30 days, please be patient. Please make sure that the goods are absolutely clean and perfect. We cannot refund items with deodorant marks. The article would be unsaleable, which would be annoying for us and for you. So pay attention to deodorant-free armpits when trying on the bikinis.

 

RETURNS FROM EUROPE

If you have ordered from Europe, we ask you to send the items back to our logistics department by insured shipping within 30 days.

 

H.S. FASHION Logistics

c / o INASKA

Fuggerstrasse 20

49479 Ibbenbüren

Germany

 

After we have checked the return for flawless quality, you will receive your money back from us using the same payment method that you used for your order. This can take 7-30 days, please be patient. Please make sure that the goods are absolutely clean and perfect. We cannot refund items with deodorant marks. The article would be unsaleable, which would be annoying for us and for you. So pay attention to deodorant-free armpits when trying on the bikinis.

 

RIGHT OF WITHDRAWAL FOR ORDERS OUTSIDE THE EU

Customers from non-EU countries bear the direct costs of returning the goods. If INASKA is nevertheless charged with the return shipping costs, these will be offset against the refund of the returned items and the amount of the return shipping costs will be retained. Please pay attention to the return period of max. 30 days.

 

H.S. FASHION Logistics

c/o INASKA

Fuggerstraße 20

49479 Ibbenbüren

Germany

 

RETURNS AVOCADOSTORE, PROJECT CECE AND OTHER MARKETPLACES

If you have ordered through a marketplace (Avocadostore, Project Cece), then we ask you to send the items back to our logistics department by insured shipping within 30 days. You take over the costs of the return of goods.